Hate mail is a thing and if you have any kind of a following online for whatever you do, it’s only a matter of time before someone decides to spout something shitty. It’s tough when you put yourself out there only to have some random stranger write something deplorable about your creation or you as a person. Especially when you’re still insecure about whether the work is good or not. We are creators, and thus, our own worst critics. Our taste is often better than our skill and this makes us vulnerable to people who would derive pleasure in seeing us fall.
This kind of trashy email only works when the recipient has some part of themselves who believes the things that are being written. It might not even be a conscious belief, it could be buried beneath layers of psychological experiences to that one time your older brother said you weren’t good enough to play ball with his friends. The event was eventually forgotten, but somewhere your little child self created a belief that you weren’t good enough, so you spent your life either trying to compensate for that belief or drowning in it.
The other thing about hate mail is it signals the “fight or flight” part of our brain. Technically this is designed to keep us alive back in the good old days of running from predators or stepping on things that were poisonous. We remember it so we don’t put our hands on the hot stove again as kids and so on.
In the digital world this gets all fucked up and murky because our brains remember it as trauma and even in some cases can associate opening emails with receiving Bad Things. At one point I received so much hate mail for so long, thinking about opening my emails would make me want to throw up. Unfortunately, the linguistic atrocities will never stop showing up, especially the more public your artwork becomes.